Privacy Policy

Privacy Policy

Last updated: 11-11-2025
PT. Holliva Amerta Wisata respects and protects the privacy of every visitor to our website www.holliva.com. This document explains how we collect, use, store, and protect your personal data when you access our services.

We may collect personal information when you:
  • Fill out tour or activity booking forms
  • Contact us via WhatsApp, email, or social media
  • Subscribe to newsletters or promotions
  • Provide reviews or testimonials about our services
Information collected may include:
  • Full name
  • Phone number
  • Email address
  • Travel dates and plans
  • Payment information (through a secure third-party gateway)
  • Pickup address and tour preferences

We use your personal data to:
  • Process and confirm bookings
  • Provide customer service and support during tours
  • Send important updates regarding schedules or changes
  • Send promotions or special offers (if you consent)
  • Conduct internal analysis to improve our services

You have the right to:
  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of certain data
  • Opt out of promotional communications
To exercise these rights, please contact us via our official email or WhatsApp.

We use cookies to:
  • Enhance user experience on the website
  • Analyze visitor statistics
  • Store user preferences
You can set your browser to reject cookies, but this may affect your experience on our site.

We reserve the right to update this policy at any time. Changes will be announced on this page, and the last updated date will always be shown at the top.

If you have any questions about this Privacy Policy, or wish to access or delete your personal data, please contact us at:
  • WhatsApp: 081234567890
  • Email: info@holliva.com
  • Website: www.holliva.com